Visioneer XP100 Guia de Instalação descarregar pdf (Página 46)

42 VISIONEER STROBE XP 100 SCANNER INSTALLATION GUIDE

TROUBLESHOOTING

In addition to the troubleshooting information contained in this

section, please see the Readme file in the PaperPort directory on your

computer’s hard drive. The Readme file contains additional information

that may help you diagnose problems with the scanner.

Online help information is also available. Press F1 on the keyboard to

see the help.

If you try all the troubleshooting procedures described in this section

and in the Readme file, and the scanner still has problems, you may

have a malfunctioning scanner. Please see the technical support card

that you received with your scanner for technical assistance telephone

numbers. Also visit our web site at www.visioneer.com for additional

technical information.

Problem: The scanner won’t scan. What’s wrong?

Check for one of these possible problems:

• Is the cable loose or not plugged in securely? Inspect the cable

connections. Make sure the cable is plugged in securely.

• Did you restart the computer after installing the software? If you

didn’t restart the computer, it may not have loaded all of the software

files. Try restarting your computer.

• Did you plug the scanner into a USB hub? If you’re using a USB

hub to connect the scanner, the hub must have its own power supply.

If the hub does not have its own power supply, plug the scanner into

a different USB port on the computer.

• Did you select another scanning source in the PaperPort Scan

Pane? If you use multiple devices with your computer, you may have

selected another source for images. Start the PaperPort software and

click the Scan icon and then make sure Strobe XP 100 is selected as

the scanner.

1 2 ... 41 42 43 44 45 46 47 48 49 50 51 52 53 54

Sem comentários

Visioneer XP100 Guia de Instalação Página 46